Privacy Policy
Our website address is: https://www.wellbeingandtherapy.co.uk.
Our Privacy Policy forms an integral part of our full Terms and Conditions.
You can contact us by visiting our Contact page or by email to hello@wellbeingandtherapy.co.uk. We will respond within the next three working days – Monday to Friday, 9AM – 5PM GMT. Please be aware that all our communications are in English.
What do we do with your information?
When you engage with us, as part of the process, we collect the personal information. This may include your name, address and email address along with any other information you send.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address. This provides us with information that helps us learn about your location, browser and operating system.
Email marketing (if applicable)
With your permission, we may send you emails about our website, new blog posts and other updates.
Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, we imply that you consent to our collecting information and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at hello@wellbeingandtherapy.co.uk.
Disclosure
We may disclose your personal information if we are required to do so by law. We may also disclose it if you violate our Terms and Conditions.
WordPress and Woocommerce
Our Website is set up on Word Press and Woocommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Word Press’ and Woocommerce’s data storage, databases. They store your data on a secure server behind a firewall.
Payments
If you choose a direct payment gateway to complete your purchase, then Stripe stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. This is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Stripe’s Terms of Service here or Privacy Statement here.
Changes to our Company
In the event we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, or in the unlikely event that Wellbeing and Therapy goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of this website may continue to use your personal information as set forth in this policy. If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Third-Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions.
Links
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Any links on our website may or may not be affiliate links.
Security
To protect your personal information, we take reasonable precautions and follow industry best practices. We strive to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Cookies
Our Website uses Cookies. Please visit our Cookies Policy here to find out what cookies we are using and how to disable them.
Age of Consent
By using this site, you represent that you are at least 18 years of age.
Changes to Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.
Last update: 7 Oct 2019
Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at hello@wellbeingandtherapy.co.uk